"I've just had a look at the reporting on our first email newsletter and am staggered by how marvellous it is.
A totally fantastic system!"
Katy McGrory, Brighton & Hove CVS Forum
Feature Checklist
CharityeMail comes in a choice of two packages with differing
features, to ensure you get the solution that fits your exact needs.
| Data management |
Professional |
Enterprise |
| Number of contact records in database |
Unlimited |
Unlimited |
 |
| Historical access to reports and campaigns - number of months stored |
24 |
60 |
|
| Automatic bounce handling |
 |
|
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| Data cleanse and de dupe on upload |
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| Amend contact details on-screen, or re-import to refresh the data |
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| Advanced ‘sign-up form’ feature – Create advanced web sign-up forms at the click of a mouse to opt contacts into multiple address books and to collect/append valuable additional data fields |
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| Suppression list management - bulk import all unsubscribes |
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| Number of mailing lists / address books |
Unlimited |
Unlimited |
|
| Number of customisable data fields (in addition to five default variables) |
10 |
400 |
|
| Custom adjustable hard and soft bounce management thresholds |
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| Mappable data, on import |
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| Data integrity scoring |
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| Domain suppression |
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| Export soft and hard bounces and unsubscribes by date range, campaign or total amount |
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| API to connect dotMailer to your back-end data system, including third party app integration with |
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| One-click integration with SalesForce |
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| Third Party App integration, allowing you to use dotMailer within a third party platform |
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| Segmentation Data Query Builder (including queries by contact history data) |
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| Geomap segmentation |
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| Test |
Professional |
Enterprise |
| Free, unlimited test sends |
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| Inbox Preview (usage charge applies) |
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| Multiple subject line split testing |
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| Email content split testing (coming soon) |
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| ‘Friendly from address’ split testing (coming soon) |
|
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| Reporting |
Professional |
Enterprise |
| Graphical representations of your results |
|
|
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| Delivered and open rates |
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| Links clicked - by link name and URL |
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| Forwards |
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| Replies |
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| Bounces and unsubscribes |
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| Drill down to individual recipients |
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| Overlay, hotspot report |
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| Print out board room ready reports |
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| Unlimited export of the reporting stats |
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| Generate “Hot Prospects” reports to further target your lists |
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| Filter results by Link Name to generate follow-up campaign lists |
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| Social network bookmark views |
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| One-click Google Analytics tracking code tool |
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| Schedule report update, emailed to up to five colleagues per campaign |
|
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| Automatic list/address book generation from reports, for follow-up campaigns based on filtered results |
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| Website page and path tracking |
|
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| ROI tracking from email to website conversion, by numerical and alpha codes |
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| Compare reports from different campaigns |
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| Report by top 10 domains |
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| Reports Filter all reports by address book, segmentation filter or dynamic content |
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| Contact history reporting |
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| Geomap of results |
|
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| Account management |
Professional |
Enterprise |
| Number of licensed users |
10 |
Unlimited |
|
| User permissions management |
|
|
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| Hierarchical Parent and Child accounts (Chargeable per Child Account) |
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"Charity email is an effective, low cost way for us to communicate with our current members and potential donors.
The reporting system is extremely effective and allows us to track the success of our campaigns. We use the system for appeals, services marketing and e-news to our members and volunteers.
I would recommend this system for anyone trying to make the most of a small budget, it is definitely worth the investment."
Lindsey Poole, The Wildlife Trust for Lancashire, Manchester and North Merseyside
